FAQs

Frequently Asked Questions

Who, where, what and how? Our most asked questions are answered for you here.

How much are the castles to hire?

The pricing of all of Casper Jumping Castles are listed on this site over at the "Prices" page.

Who sets up the castle?

The jumping castle will be set up and dismantled by a Casper Jumping Castle staff member. He will arrive at least half an hour before booking time to set up.

Does someone need to supervise the castle?

Yes for the safety of the children a responsible adult over 18years must supervise at all times. Training and instructions will be given after set up.

Can you provide supervision?

Yes we can provide a qualified staff member for $30 per hour.

How do I pay?

Payment to be paid in cash or by bank transfer on the day the jumping castle is set up.

What happens if it rains?

The jumping castles can cope with light passing showers, in the event of heavy or constant rain we may have to cancel at no cost to you. We can make the call about the weather on the day of the booking.

What's the On-Time Delivery Guarantee?

If by the time your event starts, your castle isn't up and ready to jump on, it will be free.

What happens if we cancel a booking?

There is no fee.

Do I need to pay a deposit?

No deposit is required.

How do I book a castle?

Call us on 0427 855 385 or use our online booking enquiry form. Once received by us, we will check availability and call you back to make your booking. We then call on the day before the event to do a weather check. Payment is made once the Jumping Castle is set up.

Can castles be set up in council parks and playgrounds?

The Sunshine Coast Council do not allow castles to be set up in local parks, please contact us for ideas on places to hire instead.

Does the castle need power? What can I do if no power is available?

Yes the castle blower needs to be plugged into mains power, if none is available then we can hire you our petrol blower or you are welcome to source your own generator.

What are your hours of operation?

Castles are available for hire from 7am-10pm, 7 days a week!

Do you have a discount for week day hire?

Yes! We have a discounted rate for all week day hires even during the school holidays. Please enquire for more information.